Terms and Conditions

Effective Date: October 22, 2026
Website: https://oravantage.com

Introduction

Welcome to OraVantage (“OraVantage,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of the OraVantage website and services.

OraVantage focuses on dental practice data analytics, customized dashboards, monthly reporting, and data-driven insights that help dental practices understand their performance and make informed business decisions.

Some OraVantage services and resources may be offered free of charge, while other services may require payment or a subscription. By accessing our website or using our services, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website and services.

1. Our Services and Free Consultations

OraVantage provides data analytics and reporting services designed to help dental practices better understand their business performance.

Our services may include:

• Analysis of dental practice operational and business metrics.

• Customized dashboards and performance reports.

• Monthly reporting and trend analysis for subscribers.

• Analysis of production, collections, accounts receivable, appointment scheduling, cancellations, and payer mix, depending on the data provided and the agreed scope.

• Reporting support to identify opportunities for improvement and support informed business decisions.

• Introductory consultations to understand a dental practice’s reporting needs and discuss potential solutions.

Free consultations: OraVantage may offer an initial consultation at no charge. The purpose of this consultation is to understand your needs, discuss potential services, and determine whether OraVantage may be able to assist your practice. Unless expressly agreed otherwise in writing, the free consultation does not include detailed data analysis, custom dashboard development, implementation, or ongoing monthly reporting.

Paid services: Customized dashboards, detailed analytics, recurring reporting, and other specialized services may involve fees. We will communicate the applicable scope, deliverables, pricing, and payment terms before you commit to paid work.

The availability, duration, and scope of free consultations and services may vary. We reserve the right to modify, suspend, or discontinue services, subject to existing agreements and applicable law.

2. Eligibility and Acceptable Use

You must have the legal capacity to enter into an agreement to use our services. If you access our services on behalf of a dental practice or organization, you represent that you are authorized to act on its behalf.

You agree not to:

• Use our website or services for fraudulent, unlawful, or unauthorized purposes.

• Attempt to gain unauthorized access to our systems, accounts, or data.

• Upload malicious code or interfere with the security or operation of our website.

• Submit false, misleading, or unauthorized information.

• Copy, redistribute, or commercially exploit our content or deliverables without permission.

• Infringe the rights of others or violate applicable law.

We may restrict or suspend access when reasonably necessary to address misuse, security risks, or violations of these Terms.

3. Subscriptions, Fees, and Payments

Certain OraVantage services may be offered through paid subscriptions or individual service arrangements.

Before you purchase or subscribe, we will communicate the applicable fees, billing frequency, service scope, deliverables, and relevant conditions.

Unless otherwise agreed in writing:

• Free services and consultations will not incur a fee for the scope expressly identified as free.

• Paid services must be accepted by the client before work begins.

• Subscription fees are payable according to the agreed billing schedule.

• Clients are responsible for providing accurate billing and contact information.

• Applicable taxes and additional charges will be communicated where required.

• Pricing or service changes will be communicated before taking effect, subject to applicable law and existing agreements.

• Nonpayment may result in suspension or termination of services after reasonable notice, where permitted by the applicable agreement and law.

Cancellation, renewal, refunds, and termination conditions will be communicated in the applicable subscription terms, checkout information, or service agreement. Please clarify these conditions with OraVantage before purchasing if they are not provided.

4. Client Responsibilities and Data Accuracy

OraVantage relies on information supplied by clients to prepare dashboards, reports, and insights.

Clients agree to:

• Provide data they are legally authorized to share.

• Take reasonable steps to ensure submitted data is accurate, complete, and current.

• Provide data in the agreed format and timeframe.

• Explain relevant metric definitions, reporting periods, exclusions, and business rules.

• Maintain appropriate backups of original data and business records.

• Notify OraVantage of material corrections or changes that could affect reporting.

OraVantage is not responsible for inaccuracies or misleading conclusions caused by incomplete, inaccurate, outdated, or improperly formatted source data supplied by a client. We may request clarification or identify limitations when data is missing or inconsistent.

5. Analytics, Reports, and Business Decisions

OraVantage transforms available dental practice data into dashboards, reports, performance metrics, and actionable insights.

Our services support business decision-making and do not replace the independent judgment of practice owners, managers, accountants, healthcare professionals, or other qualified advisers.

Unless expressly agreed otherwise:

• Reports are based on the data and assumptions available at the time of analysis.

• Metrics may vary depending on source systems, data quality, definitions, and calculation methods.

• Historical trends do not guarantee future results.

• Recommendations do not guarantee increased revenue, profitability, collections, patient retention, or operational efficiency.

• Clients remain responsible for evaluating insights and deciding whether to implement recommendations.

OraVantage does not provide dental diagnoses, patient treatment recommendations, legal advice, tax advice, or investment advice through its analytics services.

6. Confidentiality and Ownership of Client Data

Clients retain ownership of the data they provide to OraVantage.

Clients authorize OraVantage to access, process, and analyze submitted data only as reasonably necessary to provide agreed services, fulfill contractual obligations, and comply with applicable law.

OraVantage will take reasonable steps to protect confidential client information and will not knowingly disclose it except as authorized, permitted by the applicable agreement, or required by law.

Clients should not submit confidential information through public website forms or unsecured communication channels. Additional confidentiality or data-processing obligations may be established in a separate service agreement.

7. Healthcare Information, Privacy, and Protected Health Information

OraVantage recognizes the sensitivity of healthcare information and the importance of protecting patient privacy.

Clients should provide aggregated or de-identified data whenever feasible and must ensure they have the necessary authority to share any data submitted to OraVantage.

Do not submit patient-identifiable information or sensitive patient health information through general website contact forms or ordinary email.

If an engagement involves personal health information, the parties must determine their respective obligations under applicable Indian privacy and data-protection laws and any other laws that legally apply to the engagement. Appropriate safeguards and written agreements must be established before such information is received or processed.

Where a client is subject to additional legal or contractual obligations, the client is responsible for identifying those requirements and ensuring that the proposed disclosure and use of data are permitted.

These Terms do not, by themselves, establish that OraVantage is compliant with any particular healthcare privacy framework or authorize the processing of sensitive patient information.

8. Intellectual Property

The OraVantage name, logo, website design, original website content, methodologies, and proprietary materials are owned by OraVantage or used with permission, unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially exploit these materials without prior written authorization, except where permitted by law.

Subject to payment and the applicable service agreement, clients may use reports and dashboards prepared specifically for their practice for their internal business purposes.

Unless otherwise agreed in writing, OraVantage retains ownership of its pre-existing templates, analytical methods, general know-how, reusable tools, and underlying methodologies. Client data remains the client's property.

9. Third-Party Software and Integrations

OraVantage may work with files, exports, or information generated by third-party dental practice management systems, accounting platforms, spreadsheets, or analytics tools.

OraVantage is not affiliated with or endorsed by third-party software providers unless explicitly stated. Clients are responsible for their own third-party subscriptions, permissions, and access rights.

Compatibility, data availability, and integrations depend on the capabilities and terms of third-party providers. We cannot guarantee the continued availability or functionality of third-party systems.

10. Website Availability and Security

We aim to keep our website accessible and functioning reliably but do not guarantee uninterrupted access, error-free operation, or the absence of technical issues.

Access may be affected by maintenance, updates, service-provider outages, internet connectivity, or circumstances beyond our reasonable control.

Users must not attempt to compromise the security or availability of our website or systems.

11. Disclaimer of Warranties

To the extent permitted by applicable law, the website and its general informational content are provided on an “as is” and “as available” basis.

We make reasonable efforts to provide useful and accurate services but do not warrant that all website content, analytics, reports, or insights will be error-free, complete, uninterrupted, or suitable for every business purpose.

Any additional warranties expressly included in a signed service agreement will be governed by that agreement. Nothing in these Terms excludes a right or protection that cannot lawfully be excluded.

12. Limitation of Liability

To the extent permitted by applicable law, OraVantage will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services, including loss of profits, revenue, business opportunities, or data.

OraVantage is not responsible for business decisions, operational changes, or financial outcomes resulting from a client's interpretation or use of analytics, reports, or recommendations.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Indemnification

To the extent permitted by applicable law, you are responsible for claims, losses, liabilities, and reasonable expenses arising from your unlawful use of our website or services, your violation of these Terms, or your submission of data that you were not authorized to share.

This provision does not require you to indemnify OraVantage for losses caused by OraVantage's own conduct where such an obligation would be prohibited by law.

Any additional indemnification obligations must be set out in the applicable service agreement.

14. Suspension and Termination

OraVantage may suspend or terminate access to its website or services when reasonably necessary because of a material violation of these Terms, nonpayment, security concerns, unlawful activity, or other grounds permitted by the applicable agreement and law.

Clients may terminate subscriptions in accordance with their subscription or service agreement.

Following termination, access to services and the handling, return, or deletion of client data will be governed by the applicable agreement, privacy obligations, and legal requirements.

15. Third-Party Links

Our website may include links to external websites or resources for convenience. OraVantage does not control or guarantee the accuracy, availability, security, or privacy practices of third-party websites.

Accessing third-party websites is at your own discretion and subject to their terms and policies.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.

Where a separate client agreement or data-processing agreement governs the handling of particular data, that agreement will apply according to its terms and applicable law.

17. Governing Law and Jurisdiction — Andhra Pradesh,India

These Terms and Conditions are intended to be governed by the laws of India, as applicable in the State of Andhra Pradesh, without applying the conflict-of-law rules of another jurisdiction, to the extent legally permitted.

Subject to applicable Indian law, disputes arising out of or relating to these Terms, the OraVantage website, or its services shall be submitted to the competent courts in the State of Andhra Pradesh, India, to the extent those courts have jurisdiction over the parties and the dispute.

OraVantage intends for its contractual terms to be governed by Indian law and for disputes to be handled within the Indian legal system. Nothing in this clause excludes any mandatory legal requirement or jurisdiction that cannot lawfully be excluded by agreement.

18. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our services, website functionality, or legal obligations.

Revised Terms will be posted on this page with an updated effective date. Changes will apply prospectively, subject to applicable law and existing contractual obligations.

Your continued use of the website after revised Terms take effect constitutes acceptance of the changes where legally recognized.

19. Contact Us

If you have questions about these Terms and Conditions, our services, subscriptions, or data practices, please contact us:

OraVantage
Website: https://oravantage.com
Email: hello@oravantage.com

For service-related inquiries, please include a brief description of your dental practice's reporting or analytics needs. Do not include patient-identifiable information or sensitive patient health information in your initial message.

OraVantage — Analytics for Better Smiles.